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Why Consensus Kills Team Building | N2Growth Blog

N2Growth Blog

AUGUST 12, 2010

Good parents have the same qualities as servant leaders – they are committed, focused, loving, caring, empathetic, and are present without losing sight of the future. It reminds me of Drucker’s first rule of decision making: one does not make a decision unless there is disagreement. Consensus isn’t the goal.

Consensus 325
Consensus Team Building Blog Team 325
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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

OCTOBER 21, 2011

In the Best Buy culture, for example, customers are ‘kings and queens,’ employees are ‘royalty,’ and managers and leaders are ‘servant leaders’ serving employees and customers. Use technology to provide quick, efficient customer service. Make your customers feel valued.

Learning-by-Doing 62
Learning-by-Doing Price Bottom-up Finance 62
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