Harvard Business Review

AUGUST 16, 2013

DIG is responsible for emerging technology, collaboration methods and technology (e.g., online idea markets), the center of expertise for innovation support, and analysis across the enterprise. Improving Operational Efficiency. IT management Information & technology' IT Doesn''t Matter (to CEOs).

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

JUNE 18, 2015

The Future of Operations. The technologies and trends shaping tomorrow’s businesses. At a time when the customer end of the business model seems to be getting all the attention, executives must not neglect the equally important operations back end. This will inevitably have a significant impact on operations.

System 8

System Enterprise Architecture Agility Operations 8

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

Six Sigma 14

Six Sigma BPM Process Hammer 14