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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

DIG is responsible for emerging technology, collaboration methods and technology (e.g., online idea markets), the center of expertise for innovation support, and analysis across the enterprise. Improving Operational Efficiency. IT management Information & technology' Participating in Strategy Formulation.

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Firms Need a Blueprint for Building Their IT Systems

Harvard Business Review

The Future of Operations. The technologies and trends shaping tomorrow’s businesses. At a time when the customer end of the business model seems to be getting all the attention, executives must not neglect the equally important operations back end. This will inevitably have a significant impact on operations.

System 8
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IT Can No Longer Afford to Ignore Its Users

Harvard Business Review

The history of enterprise technology has been fairly unforgiving to the people intended to use it. For the past half-century, most information technology models propagated two unassailable truths: that enterprise technology was purchased by a select few , and the technology was bought for the company.

CIO 8
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Uniting the Religions of Process Improvement

Harvard Business Review

BPM missionaries say processes and process knowledge embedded in software, an enterprise architecture, and a central process management organization sustain improvement. Most missionaries of the BPM religion come from a heritage in information technology.