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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

As many companies move from exclusively internal focused R&D to distributed-innovation systems (e.g., A new component of the IT function must be developed to support this category of work: the Distributed Innovation Group (DIG). online idea markets), the center of expertise for innovation support, and analysis across the enterprise.

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Uniting the Religions of Process Improvement

Harvard Business Review

Business Reengineering's high priest said core process owners, process maturity, and performance measures are what count. He also advised them to continually assess their processes against a model of process maturity — PEMM for short — which he unveiled in an HBR article.