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The Most (and Least) Empathetic Companies

Harvard Business Review

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. There is a direct link between empathy and commercial success. compared to weighted average of 5.2% of all the companies in the index). Technology.

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Are You Working Over the Thanksgiving Holiday?

Harvard Business Review

12:53 PM Tuesday November 23, 2010 by Edward Hallowell | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print If youre working — either from home or the office — over Thanksgiving, Im not sure whether to say, "Congratulations on your work ethic!" or "My condolences on your plight."

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Corporations Need a Better Approach to Public Policy

Harvard Business Review

Issues bearing significantly on the business emerge not just in legislative, executive, or regulatory settings; they can also arise in litigation or transactions or adoption of ethical standards necessary to pre-empt policy proposals. telecommunications or food safety or healthcare or aerospace or energy/environment).