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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

She has more than 15 years of industrial engineering and supply chain management experience. Why can it be hard to engage employees and executives to become fully committed to continuous improvement? Video: How to Use a Stakeholder Analysis to Identify Audience Members. ©iStockphoto.com/AnsonLu. Is that true?

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It’s Never Been More Important for Big Companies to Listen to Local Communities

Harvard Business Review

Managers who don’t understand the concerns of the communities in which they operate will spend more time defending the company against angry stakeholders than building positive relations with members of the community whose support is critical to their success. Too often, these tasks are pushed off to consultants.