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The Benefits of Hiring Your Best Customers

Harvard Business Review

And this is not just the superconsumers outside your organization who are passionate about your products and services. And they’re sure to have great ideas about how to improve your products and business. The key is to look beyond just the obvious places like marketing. Disclosure:Anheuser-Busch is a former client.)

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What the Best Transformational Leaders Do

Harvard Business Review

How successful has the company been at creating new products, services, and business models? Transformational CEOs Tend to be “Insider Outsiders” The list is topped by companies headed by visionary founders with no prior experience in their industries; Jeff Bezos came from the world of finance, and Reed Hastings from software.