Focus Group Human Resources Management TRIZ 
Mike Cardus
MAY 24, 2011
Situation: Currently there is an authoritarian style of management creating a decrease in morale, satisfaction with work and innovation amongst employees. This is developing a feeling of strife, hopelessness and contempt amongst management and subordinates. Set-up plus facilitation of monthly internal customer focus group meetings.
Mike Cardus
JULY 11, 2011
. ยท Working with a financial service group that was facing the challenge of regulations changing the amount of fair-share revenue they could claim as their total profit. I consulted and led a 6 month coaching and training process with the Executive Vice President of Human Resources and 14 of the Associate Vice Presidents.
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