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Creating a Successful Fleet Operation Means Investing in Employees

Strategy Driven

Coconino County has enhanced its Public Works fleet operations by focusing on employee development and establishing new business practices. In addition to 18 employees operating three shops in two locations, the Division also manages two fueling sites and a Parts and Inventory Room. Background. Staffing Challenges and Planned Actions.

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Kodak’s Downfall Wasn’t About Technology

Harvard Business Review

Kodak was so blinded by its success that it completely missed the rise of digital technologies. So, another explanation is that Kodak invented the technology but didn’t invest in it. Kodak created a digital camera, invested in the technology, and even understood that photos would be shared online. Why did this happen?

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October Leadership Development Carnival: Autumn Fun Edition

Persuasive Powerhouse

Lessons from Gilbert and Sullivan. Steve Boese of Steve Boese’s HR Technology shows how quickly small acorns can grow into the mighty oaks of an ‘A’ Team in Quick – Send in the ‘B’ Team Michael Lee Stallard entices us to take a break on our tour …er, journey…. and ponder The Pride Paradox.

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Kodak and the Brutal Difficulty of Transformation

Harvard Business Review

Of course, being a dominant film provider became increasingly irrelevant in light of recent technological shifts. Innosight director Clark Gilbert's doctoral research on this topic (with a particular focus on the newspaper industry's response to disruptive change), is a very worthwhile read on this topic. This is hard stuff.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things.

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How Smart Cities Save Money (and the Planet)

Harvard Business Review

Fortunately, advancements in computer, sensor, and networking technology over the past few years are now providing a new lease on life for aging physical infrastructure. Alternatively, cities can use technology as a force multiplier. In short, cities have to become much smarter about how they use existing capacity and resources.

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Innovate Faster or Innovate Better?

Harvard Business Review

There are some things that only large companies can do, because they have unique assets like technology, channel relationships, relationships with regulators, scale operations, and so on. But a large company can innovate better than the market. Those tensions will always make a company move more slowly than an unburdened startup.