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Creating a Successful Fleet Operation Means Investing in Employees

Strategy Driven

Coconino County has enhanced its Public Works fleet operations by focusing on employee development and establishing new business practices. In addition to 18 employees operating three shops in two locations, the Division also manages two fueling sites and a Parts and Inventory Room.

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October Leadership Development Carnival: Autumn Fun Edition

Persuasive Powerhouse

Bret Simmons takes us into sudden death overtime as we reflect on the importance of self management in leaders: Prudence: An Undervalued Virtue of Leadership. Gwyn Teatro of You’re Not The Boss of Me plays quarterback as she leads discussion of the next play in the huddle with Managing and Leading….Lessons is hiring.

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Kodak’s Downfall Wasn’t About Technology

Harvard Business Review

Kodak was so blinded by its success that it completely missed the rise of digital technologies. So, another explanation is that Kodak invented the technology but didn’t invest in it. Kodak created a digital camera, invested in the technology, and even understood that photos would be shared online. Why did this happen?

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Kodak and the Brutal Difficulty of Transformation

Harvard Business Review

Of course, being a dominant film provider became increasingly irrelevant in light of recent technological shifts. The engineer behind that project, Steve Sasson, offered a memorable one-liner to the New York Times in 2008 when he said management's reaction to his prototype was, "That's cute — but don't tell anyone about it.".

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How Smart Cities Save Money (and the Planet)

Harvard Business Review

Fortunately, advancements in computer, sensor, and networking technology over the past few years are now providing a new lease on life for aging physical infrastructure. Alternatively, cities can use technology as a force multiplier. Cities can manage traffic using variable toll pricing.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things.

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Innovate Faster or Innovate Better?

Harvard Business Review

Yale School of Management Professor Dick Foster notes that a single firm cannot innovate faster than the market in which it participates. There are some things that only large companies can do, because they have unique assets like technology, channel relationships, relationships with regulators, scale operations, and so on.