Strategy Driven

NOVEMBER 21, 2013

institutionalized mistrust, resignation, or resentment), technology addiction (which can make it difficult for some people to actually talk to others), or a simple incompetence for speaking and listening. This lack of listening can be the result of degenerative moods (e.g., This lack of listening is a tremendous source of waste.

Six Sigma 65

Six Sigma Productivity Products Chief Executive Officer 65

Strategy Driven

NOVEMBER 7, 2013

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. Historic innovation often comes during times of historic difficulty, as these breakdowns create the demand for something new to emerge. Suppressing Innovation. Not Listening.

Ohno 50

Ohno Productivity Products Six Sigma 50

Harvard Business Review

AUGUST 29, 2014

Why would a company use such drastic tactics? In a blog post, Uber says, "We never use marketing tactics that prevent a driver from making their living — and that includes never intentionally canceling rides." A contractor can supposedly earn $750 for turning a driver. The program, in all of its glory, is known as SLOG. Good question.

Six Sigma 8

Six Sigma Airlines Tactics Innovation 8

Harvard Business Review

OCTOBER 18, 2013

During an intensive 8-week pilot, each team was trained and then it analyzed the cost structure of one function and recommended cost reduction tactics. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation. Britain’s Patient-Safety Crisis Holds Lessons for All.

Cost 8

Cost Health Care Six Sigma Insourcing 8