Eric Jacobson

MAY 13, 2011

Former Verizon Wireless CEO Denny F. Strigl offers a revealing insight into how he led the company in his new book, Managers, can you hear me now? -- co-authored by Frank Swiatek. Trust and loyalty then grows. Good managers, therefore, drive results. When pride builds, so does confidence.

Wireless 58

Wireless CEO Books Open-book 58

Skip Prichard

OCTOBER 20, 2020

When you manage your company’s operations by net profit per hour rather than percentages, you determine true cost and true profit. What are some ways to generate customer loyalty to encourage predictable revenue streams? Monthly recurring revenue, loyalty programs, and membership programs, for example, tie customers to companies.

Loyalty 136

Loyalty Long-term Bottom-up Proposal 136

Strategy Driven

MARCH 19, 2012

If you’re old enough to have been in the working world 20 years ago, you have seen many evolutions: cell phone, computer, laptop, software, internet, email, wireless connection, the rise and fall of CompuServe and AOL, car phones (remember them?) Time management is passé. Stay tuned – and thank you for your loyalty.

Wireless 50

Wireless Loyalty Customer Loyalty Seminar 50