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Saving Face – How to Preserve Dignity and Build Trust

Leading with Trust

Face is important, says Hu-Chan, because it represents a person’s self-esteem, reputation, status, and dignity. She emphasizes that face is a form of social currency. The more face you have, the easier it is to accomplish things at work, the smoother your relationships, and the more social capital you have at your disposal.

P&L 100
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What It Takes to Become a Great Product Manager

Harvard Business Review

Self-awareness: PMs must be self-aware so as to remain objective and avoid projecting their own preferences onto users of their products. If not self-aware, a PM may push to prioritize a feature they conceived even when all the customer interviews and evidence is stacked against it.