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Coronavirus Crisis: Reasons for Hope During These Dark Times

The Practical Leader

Many jurisdictions around the world are declaring states of emergency, closing their borders, and restricting travel. Stock markets should bounce back more quickly than the six years it took the Dow Jones Average from 2007 to 2013 to recover. Global banks are much stronger and less leveraged than in 2008.

Crisis 91
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Focus on Keeping Up with Your Customers, Not Your Competitors

Harvard Business Review

They’ve redesigned their core processes in the area of procurement (online shopping), talent acquisition (marketplaces), collaboration (social networking), market research (peer reviews), finance (mobile payments) and travel (room and ride sharing). Have you reinvented your core processes to the same degree?