article thumbnail

The Management Thinker We Should Never Have Forgotten

Harvard Business Review

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Eliminate MBO. Laura Schneider for HBR. Eliminate exhortations for the work force; instead, focus on the system and morale. Eliminate work standard quotas for production.

Deming 11