2010 Hypercompetition Innovation Management 
Harvard Business Review
JULY 17, 2014
According to research from the Center for Talent Innovation (CTI), EP constitutes 26% of what senior leaders say it takes to get to the next promotion. In today’s hypercompetitive world, the organization absolutely needs you to bring your whole self to work. Diversity Managing yourself'
Harvard Business Review
DECEMBER 20, 2016
I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.
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