Remove 2010 Remove Hypercompetition Remove Leadership Remove Management
article thumbnail

The Authenticity Trap for Workers Who Are Not Straight, White Men

Harvard Business Review

As I explain in my new book, Executive Presence: The Missing Link between Merit and Success , performance, hard work, and sponsors may get top talent recognized and promoted, but “leadership potential” alone isn’t enough to boost even the most qualified men and women into top jobs and prime opportunities. Diversity Managing yourself'

EPS 8
article thumbnail

The Benefits of Hiring Your Best Customers

Harvard Business Review

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.