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My Top 10 Leadership Insights For 2015

Tanveer Naseer

And this is understandable if we appreciate that – thanks to the faster-pace by which we now have to operate – it’s become harder for people to make those connections for themselves.” They want to understand the connections between their efforts and the larger shared purpose that defines why we do what we do.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities. Be active listeners. Because of the exponential growth of social media in recent years, and the fact nearly half of U.S. Keep it simple.

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Keeping It Professional When You Work in a Family Business

Harvard Business Review

Actively listen and use a professional tone with one another — that way you don’t make others feel excluded by your closeness or cause unnecessary squabbles when boundaries are breached. .” He eventually headed up the company’s development business before becoming the company’s president in 2013.