2013, Crisis Management, Innovation and Operations

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2013

Crisis Management

Innovation

Operations

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 2 of 4

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. When they are compelled to do so, company leadership will provide leadership for change management and re-engineering…two of the many worthwhile concepts that should be advocated every business day.

Crisis

Crisis Crisis Management Retail Budgeting

How We Transformed Emergency Care at Our Hospital

Harvard Business Review

DECEMBER 17, 2015

But eight months before completion, in August 2013, while presenting our expansion plan to the hospital’s board, we had an epiphany. Our eight-person senior leadership committee, led by the department chair (me) and a hospital senior VP, outlined three core functions: quality, operations, and process improvement (PI).

Health Care

Health Care Diversity Proposal Document

Leadership Digital

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 2 of 4

How We Transformed Emergency Care at Our Hospital

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