The Failure of “The Livonia Philosophy” at my GM Plant
Deming Institute
JANUARY 16, 2017
One of my colleagues gave me a copy of a “Livonia Philosophy” handbook that was gathering dust, and I’ve kept to this day. Toyota sometimes talks about the primary goal of improvement efforts to be learning and the development of people, with improved metrics being a secondary goal. What a progressive view that was back in the 80s.
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