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6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

Instead of tired practices like ‘active listening’ (whereby one is taught to parrot back what someone says, which only shows that you heard what was said, not that you understood), our teams must develop a new set of competencies in which they learn to clarify what they interpreted in a conversation, not what they heard.

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6 Silent Productivity and Profitability Pitfalls, part 5 of 7

Strategy Driven

Rather than designing information systems to manage the movement and protect the security of information, we should be developing and continuously redesigning information systems that enable people to more effectively communicate with one another, coordinate their efforts, mobilize their resources, and take action. Shift Your Understanding.

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6 Silent Productivity and Profitability Pitfalls, part 7 of 7

Strategy Driven

When leaders are willing to make the shift away from bureaucratic work styles and structures, develop listening as a key management competence, generate cultures that welcome innovation, and build systems and processes that support this new way of working, their people will once again experience meaning and purpose in their working lives.

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6 Silent Productivity and Profitability Pitfalls, part 6 of 7

Strategy Driven

But for this to truly be the case, innovation should not be something that happens every once in a while; it should be viewed as a critical competence – a skill to be developed, fostered, rewarded, and embedded into the workforce. In the new business world, innovation should not be restricted to product development.

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6 Silent Productivity and Profitability Pitfalls, part 2 of 7

Strategy Driven

As such, it becomes imperative to develop competence at knowing how to listen for, design, and intervene in the critical conversations of the business as they literally shape the future. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Most current management practices tend to devalue anything that can’t be measured.

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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

To keep his workers thinking and engaged, Ohno developed a new way for them to think about waste – where ‘waste’ is not a thing but an assessment or an interpretation. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Modern Indentured Servitude. About the Author. Consider leaving a comment! All rights reserved.

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The Key to Change Is Middle Management

Harvard Business Review

doubled from 20% to 40% between July and December 2013, and has stayed at that level since. Many change efforts fail because people reduce themselves to checking boxes in safe, defensible systems such as Lean and Six Sigma. The permitting time has since been nearly halved for key pilot projects. Implementing the change.