article thumbnail

Why Dr. Deming’s Work is So Important to Me

Deming Institute

I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I was fortunate that my father had an opportunity to be a student in the famed four-day seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. Edwards Deming.

Deming 46
article thumbnail

Virgin Atlantic Tested 3 Ways to Change Employee Behavior

Harvard Business Review

The third treatment group received monthly performance information, targets, and an incentive for achieving their targets (£10 donated to the charity of choice per target achieved)—this was the prosocial incentives group. This was the targets group.

article thumbnail

Do CEOs Really Have the Power to Raise Wages?

Harvard Business Review

He did have a problem with absenteeism. It suggests that firms sometimes have an incentive to pay workers more than the going rate because doing so attracts better candidates, motivates them to work harder, and encourages them to stay at the company longer. The theory of efficiency wages has made a comeback in recent years.

CEO 8