Deming Institute

JANUARY 5, 2017

I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I was fortunate that my father had an opportunity to be a student in the famed four-day seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. Edwards Deming.

Deming 46

Deming TQM Kaizen Crisis 46

Harvard Business Review

AUGUST 1, 2016

An estimated 21% of carbon emissions in the United States are attributable to companies, and yet to date there is scant research on how to make firm operations more efficient in terms of reducing pollution. Clearly, positive environmental impact can be quite profitable.

Hawthorne Effect 8

Hawthorne Effect Efficiency Metrics Incentives 8

Modern Servant Leader

FEBRUARY 17, 2016

Servant leadership has proven successful and has a positive impact for the long term, time and again. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. They don’t trust people in power or positions. So why is it not more common? The kids are acting out”, right?! I’m connected.”

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

Servant leadership has proven successful and has a positive impact for the long term, time and again. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. They don’t trust people in power or positions. So why is it not more common? The kids are acting out”, right?! I’m connected.”

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100