Modern Servant Leader

DECEMBER 30, 2022

If you screw up, own it. There is a time to take the costs and invest in core systems that may hurt bottom line results. Southwest knows they screwed up. Johnson & Johnson responded not by worrying about the costs to the bottom line, but by taking the best possible actions for their customers. Accept Responsibility.

Airlines 188

Airlines Leadership Short-term Long-term 188

Modern Servant Leader

DECEMBER 30, 2022

Accept Responsibility If you screw up, own it. There is a time to take the costs and invest in core systems that may hurt bottom line results. Southwest knows they screwed up. Johnson & Johnson responded not by worrying about the costs to the bottom line, but by taking the best possible actions for their customers.

Airlines 130

Airlines Leadership Short-term Long-term 130

Modern Servant Leader

DECEMBER 3, 2013

Greetings Modern Servant Leader readers. At the bottom of this post , I tell you how to get an advance copy of half the book, a 50% discount off the full book when it releases next week and a copy of Mark Sanborn’s Doing Leadership eBook - all FREE. Advance Praise for Aspiring Leaders. Current Leaders.

Books 213

Books Servant Leader Media eBook 213