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Why Marketing Needs to Hire a Corporate Folklorist

Harvard Business Review

She traveled the world giving presentations that featured these artifacts to illustrate the company’s brand promise through a visceral experience that no brochure or blog post could match. Given the skills and span of responsibility required, this function should sit in the marketing department.

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Great Advertising Is Both Local and Global

Harvard Business Review

Though the ad never aired in China, the use of Gere, a pro-Tibet activist, outraged Chinese consumers and caused Fiat to lose traction in the booming Chinese auto market. It has spawned more than 70 TV ads, hundreds of outdoor and print ads, and numerous other adaptations across the marketing mix.

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Yes, Marketers, There Is Life After Mommyblogging

Harvard Business Review

That's the rallying cry I've heard from widely read female bloggers over age 49, who are frustrated that a well-established cadre of younger women with young children — known as "mommybloggers" — garner extensive promotional contracts with major brand advertisers, while Boomer-aged women online are often ignored.

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Three Myths about What Customers Want

Harvard Business Review

Chances are there are higher returns to be had elsewhere in your marketing mix. Southwest Airlines' shared value revolves around the democratization of air travel. Stop bombarding consumers who don't want a relationship with your attempts to build one through endless emails or complex loyalty programs. No, they don't.

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