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Make Sure to Learn from Your…. Successes

QAspire

When we reach (or beat) our goals, do we conduct a robust ‘after action review’ to get to the bottom of what went right? And I believe it can be as productive as – and even more energizing and fun than – focusing on failure. Success is rarely the product of a one-man show.

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Leadership Development Should Focus on Experiments

Harvard Business Review

product pricing, operational efficiency, customer service, etc.). As one person noted in her after-action review, “By doing our experiment at one site instead of implementing at all 30 of them at once, it took the pressure off. We could see what the data said, and it was all right if it wasn’t perfect.

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Sears Has Come Back from the Brink Before

Harvard Business Review

In a pattern that would become familiar to today’s innovation thinkers, Worthy reports, “the then managements of Sears and Wards alike failed to grasp the significance of these new developments.”. Army uses after-action reviews to change course, as the Pascale article explains in excellent detail. Rucci , Steven P.

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