Harvard Business Review
APRIL 12, 2016
product pricing, operational efficiency, customer service, etc.). Another tried generating operational efficiencies through a different supply chain control tower process. Someone else designed an experiment to get a plant operation down to zero accidents.
QAspire
APRIL 14, 2013
Here are some common pitfalls that should be avoided in any form of reflective exercise: No Actions, No Results: In many other methodologies and cultures, Hansei is termed differently, like retrospectives in Scrum and After Action Reviews in American Culture (developed by US Army). Hansei is an attitude, a way of working.
Harvard Business Review
OCTOBER 28, 2014
On those grounds, he says, things look bad not just for Sears and all large chain stores, which before the war were considered a threat to so many Americans’ dreams of setting up their own independent local retail operations. Army uses after-action reviews to change course, as the Pascale article explains in excellent detail.
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