Agility Career IT Strategy Technology 
Harvard Business Review
NOVEMBER 22, 2017
Why is one insurance company deep into an agile transformation while another is experimenting with it only at the edges of its business? For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself.
Harvard Business Review
JANUARY 18, 2012
He cajoled, pushed, and pulled the company into a client-centric, agile structure able to customize delivery of IBM's software assets, hardware assets, and intellectual property. Palmisano believes the technology industry requires "a high-performance, in-your-face, speak-your-mind culture." Directness. He's personable, but blunt.
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