Remove Airlines Remove Finance Remove Morale Remove Technology
article thumbnail

How One Hospital Improved Patient Safety in 10 Minutes a Day

Harvard Business Review

Most modern health care improvements seem to involve expensive technology and an uncomfortable amount of change management. But clinical and nonclinical staff at the Rotterdam Eye Hospital have improved patient care and raised staff morale at a very modest cost: 10 minutes a day and a special deck of cards. Kelly Sillaste/Getty Images.

article thumbnail

The Tempting of Rajat Gupta

Harvard Business Review

My contention, though, is that in looking at some of the beguilements — moral, even existential — beckoning to consultants over the last two decades, and at what we know about how Gupta responded to them, we might possibly begin to better understand how he could have gotten himself into the current mess.