Apparel Customer Loyalty Operations Technology 
Strategy Driven
SEPTEMBER 26, 2023
This plugin creates a user-friendly returns portal, automating the returns process and improving customer satisfaction. Smile.io: Foster Customer Loyalty with Rewards Programs Smile.io allows you to set up and manage customer rewards and loyalty programs effortlessly.
Harvard Business Review
NOVEMBER 22, 2017
For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?
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Harvard Business Review
JUNE 7, 2016
Operations in a Connected World. The technologies and processes that are transforming companies. When customers do want to toss their pair, they can give them back to the store, which will repurpose and resell them. Another apparel company, Patagonia , a high-end outdoor clothier, follows the same credo. Insight Center.
Harvard Business Review
APRIL 24, 2012
Technology companies have done this particularly well. Many were perplexed in late 2007, when Google announced they would build a mobile operating system, seemingly far afield of their core online advertising model. Disney's business models span the media, entertainment, toy, apparel, and travel industries.
Harvard Business Review
DECEMBER 17, 2014
To get everyone to agree on a realistic goal, we suggest picking a year far enough in the future that people feel safe discussing what needs to happen by that time but not so far away that uncertainty about technological or market developments would render a discussion meaningless. But this is not cause for alarm.
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