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When Success is Born Out of Serendipity

Harvard Business Review

Once the book had been written, I had to market it. But there are a lot of thought-leaders competing for the attention of that audience. My own publisher, HBS Press, published two the very same month as my book — one of them co-authored by heavyweight Clay Christensen. In response, I usually tell the following story.

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What Kind of Innovative Does Apple Have to Be?

Harvard Business Review

Who''s the target audience for the new iTunes Radio ? Other new features announced at Apple''s World Wide Developers Conference Monday, such as the iOS 7 and Mavericks operating systems, had a bit more actual newness to them. Then Apple comes out with the next market-creating product, and then they''re innovative again.