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Guest Post: 3 Tips for Building Trust on your Team

Lead on Purpose

Susan Wells is a freelance blogger who enjoys writing about automotive and health news, technology, lifestyle and personal finance. An ego that hoards credit will destroy trust, but generosity of spirit will strengthen it.

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It's About Customer Amazement

Chris Brady

It was a 1996 C 220 and was the best automotive purchase I have ever made. Thanks for the tips. .  Over the course of three years of ownership it cost me an average of $322 per month in repairs! One day in total frustration and spontaneity I drove to the Mercedes car lot and traded it for the cheapest used Mercedes they had.

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Avoid specializing by customer type (SaaS vs. Ecommerce vs. Automotive) or specific types of problems–your go-to-market is still changing, continue optimizing for flexibility. Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks. What not to do.

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