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Why Professional Development Is Important

Strategy Driven

NOVEMBER 2, 2020

And professional development cannot only benefit your career but your personal life too. Professional development is important and it can bring benefits not only to the people who decide to take this step in their career but also to employers. More Engagement, Inspiration, and Loyalty. And technology does this too.

Development 66
Development Goal Efficiency B2B 66
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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

JANUARY 14, 2020

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. At Zappos, employees refer to themselves as Zapponians; their lobby gift shop is the Z’Boutique, the contact center is called the Customer Loyalty Team, and so forth.

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Airlines Mission Statement Customer Loyalty Mayo 108
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