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10 Lessons That All New Business Owners Must Heed In The Modern Era

Strategy Driven

SEPTEMBER 2, 2021

Supporting yourself with FAQs, chatbots, and fair returns policies will also help. Both B2B and B2C customers are now invested in brands like never before, they want to work with companies that they can relate to. For example, food retailers can donate food to homeless shelters. Your Approach To Operations Is Key.

Brand 117
Brand Audience USP B2C 117
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Smiles All Round? Tips For A User-Friendly Ecommerce Store

Strategy Driven

JANUARY 31, 2017

Real-time, human support is now one of the most sought-after features for any B2B and B2C website owner, and if it isn’t a given in your industry, I assure you it will be soon! Many online retailers are also starting to use a co-browsing function. Live, human support always beats FAQs and waiting for an email.

Tips 50
Tips B2C B2B FAQ 50
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