article thumbnail

Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business Review

How do banks switch customer relationships from branch offices to mobile phone screens? Are you focusing opex and capex on these priorities in order to build competitively differentiated capabilities? Banks emphasizing products, meanwhile, have turned to partnerships. sweetvenom/Getty Images. None of these are easy questions.

article thumbnail

Don’t Play with Dead Snakes, and Other Management Advice

Harvard Business Review

So, it’s not just the fighter, it’s the terrain that they’re on, the market they’re in. If it doesn’t, it’s market research.”. Barksdale: It’s market research, that’s right. One of which was market research. Companies used to spend a ton of money testing products with focus groups and market research teams.

Advice 8
article thumbnail

What You Should Know About Dodd-Frank and What Happens If It’s Rolled Back

Harvard Business Review

The rethink took place in the context of a lot of skepticism (at best) about the banking system, the banking business model, and its contribution to American well-being. There also, however, is strong evidence that it is a bad idea to let big banks fail in the midst of a crisis.