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The Case for Investing More in People

Harvard Business Review

Managed by Q, a cleaning and office services company in New York City, decided to pay employees higher wages than the prevailing market rate. Companies that follow the Toyota Production System use Kaizen events to improve productivity on the manufacturing line. Small and large companies alike are experimenting with these concepts.

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Being the World's Largest Ad Agency Might Not Be Something to Brag About

Harvard Business Review

This week''s merger announcement between Omnicom and Publicis, two ad and marketing agencies with a combined 2012 revenue of $23 billion, involved glasses of champagne. Kaizen, Japanese for "continuous improvement," is Toyota''s self-described business model. But it also saves the Food Bank time and money.

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Jennifer Prosek: An interview by Bob Morris

First Friday Book Synopsis

Jennifer Prosek is the founder and CEO of CJP Communications (CJP), where she leads many of the firm’s key accounts. Under her leadership, the firm has become a leading international public relations and financial communications consultancy with offices in New York, Connecticut and London.