Leading with Trust

MAY 22, 2022

In my line of work, I get the opportunity to interact with leaders from a wide variety of organizations from a diverse range industries, including government and non-profits. Employees have long been “human resources” that are merely a means to an end. Hybrid work means team members work from both the office and remotely.

Servant Leader 134

Servant Leader Blanchard Bond Human Resources 134

Harvard Business Review

AUGUST 5, 2014

This diversity reflects not only a deepening understanding of the connection between growth and customer satisfaction, but a much greater awareness of what marketing can do to help forge that bond. That bonding role extends to other aspects of the business as well, such as delivering on products and services.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

MAY 28, 2015

So I reached out to Brandon Webb, an innovative SEAL trainer/educator, and CEO of Force12 Media for real-world perspective on what industry could learn from a special operations sensibility. Webb’s hardcore perspective poses an existential challenge to most organizations’ views of human resources. That scares me.

Training 8

Training Education Incentives Leadership 8