Michael Lee Stallard

AUGUST 24, 2017

I’ve spoken with Jim Sinegal, Costco’s co-founder and CEO from 1983 to 2011, and interacted with Ryan Watkins, a young Costco warehouse manager across the country in Oregon. Costco’s values are summed up in a phrase “always do the right thing, even when it hurts.” Culture is a vague concept to most leaders. Value People.

Competitive Advantage 309

Competitive Advantage Ryan Bottom-up Customer Loyalty 309

Strategy Driven

DECEMBER 2, 2013

They simply stated, “Thank you,” and hung up. I’m trying to link up with referral sources such as CPAs, commercial realtors, financial planners, etc. Ryan, The answer is neither. However, my wife doesn’t care, nor does she want any involvement in these type of decisions. What is your take on this?

Real Estate 50

Real Estate CRM Ryan Open-book 50

Harvard Business Review

DECEMBER 14, 2011

To better understand the ROI, my company, Burson-Marsteller, teamed up with the Great Place to Work Institute to ask senior executives from top-ranked companies about the value of a positive work environment. The survey garnered responses from 20 of the top 25 companies in the global workplace ranking.

Company 16

Company Heskett Ryan Audience 16