BPM Innovation Kaizen Process 
Harvard Business Review
MARCH 7, 2011
When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). But some companies realize they need to go beyond making episodic improvements.
Harvard Business Review
MARCH 23, 2011
New process improvement initiatives tend to start with some hype. To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". Finally: "This may sound like process improvement programs that failed here before, but believe me, this is much better.
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