How is Big Data Transforming Your 80/20 Analytics?
Harvard Business Review
NOVEMBER 25, 2013
Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. Should management refine and dig deeper into existing 80/20 KPIs? From Data to Action An HBR Insight Center.
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