Strategy Driven

AUGUST 27, 2015

All of this means that CIOs and centralized IT department staff no longer 'own' company data the way they did in the past; giving rise to new concerns about data integrity and security in a more distributed and anarchic company structure.

CIO 50

CIO Technology CRM Competitive Advantage 50

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. They're simpler to implement than their enterprise-wide counterparts and business people see them as worthwhile and cost-effective.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 21, 2013

ERP systems, RFID , knowledge management, business intelligence) have washed over organizations. Google''s CIO on How to Make Your IT Department Great. IT went from being a potential source of competitive advantage to being a necessity for competitive parity. Similar waves of innovative applications of technology (e.g.,

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Intelligence" Officer: Fostering business intelligence and getting the right data to the right people.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. Integrate your marketing efforts with sales activity.

CRM 11

CRM Project Succession CIO 11