Harvard Business Review

MAY 8, 2012

The company's core competency is branding and identifying customer pain points. telecoms are classified as a high technology industry: "Network is their business." The vendors for telecom network management were paid only for the capacity utilized by Bharti Airtel, not for the equipment. In the U.S.,

Outsourcing 10

Outsourcing Wireless Telecommunications Core Competence 10

Harvard Business Review

APRIL 20, 2016

Rethink the role of partnerships in your business model. Adopting a software mentality should include rethinking your business model to include partnerships with others who can help form richer ecosystems, generate network effects, and improve your overall value proposition.

Software 8

Software Company Airlines Business Model 8

Harvard Business Review

APRIL 27, 2015

By now, your company probably has a new busi­ness incubator, an idea wiki, a disciplined process for mining customer insights, an awards program for successful innovators, and maybe even an outpost in Silicon Valley—all fine ideas—and yet, most likely, it still struggles to meet its growth goals and seldom thrills its customers.

Innovation 8

Innovation Company Engineering Supply Chain 8