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Women's Leadership Exchange - Blog - Hope for Women Business.

Women's Leadership Exchange

JUNE 7, 2007

Huffingtons Third World America Warns of the Worst and Offers Solutions - Share Your Story at [link] - Help America & Small Businesses! Big Brother Proves Bully Bosses Dont Win on TV or in the Office What Business Women Can Learn from George Steinbrenner What is Your New Business Model for 2010?

Blog 84
Blog Leadership Conference Training 84
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Scaling Customer Service as Your Startup Grows

Harvard Business Review

SEPTEMBER 11, 2017

Your business model is still in flux, and flexibility is more valuable than efficiency and cost savings. Sophisticated models around churn prediction start looking very tempting. Don’t do it. Consider hiring a “customer operations” person to focus on automation full-time. What not to do.

Metrics 13
Metrics Engineering Efficiency Learning-by-Doing 13
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