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No Better Time

Persuasive Powerhouse

An enterprise business model was developed that takes in all the processes across all the business areas. Processes are categorized by a Business Cycle (end to end business process) which are “owned&# by a majority of non-financial senior leaders. Thanks for sharing this one.

Greenleaf 200
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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.