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Coping with Internet Time – Think in Dog Years

Modern Servant Leader

One never knows when a disruptive technology, innovative business model or viral message could drastically change your industry. Since the web took off years ago, it’s easy to miss the boat when conditions change. So how does one stay ahead of the curve and ready for the change? Try thinking in dog years.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Why You Need Both Knowledge and Wisdom

Strategy Driven

What we learned in college may not apply anymore in the current business environment. New technologies and new leadership styles are needed to succeed and win. People don’t follow narcissistic leaders unless they are forced to. But they will follow a servant leader into hell and back every time. Get the picture?

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