Strategy Driven

JUNE 19, 2014

Craig’s expertise in maximizing the sales process – and Listen Up Español’s impressive track record of higher conversion rates and higher average order value than any other Spanish language call center – was achieved from the ground up, having started his professional career in door-to-door sales and rising through the ranks in many call centers.

Call Center 96

Call Center Incentives Library Document 96

Women on Business

JANUARY 11, 2011

Your federal small business loan can fund a call center and answering service , linking local talent to employers nationwide. Women Leadership and Mad Men Some revolutions are bloody, and some are flash-in-the-pan moments. Authentic Leadership I was recently at the Pa. Governor’s Conference for Women.

Press Release 157

Press Release Discount Education Transportation 157

Strategy Driven

APRIL 24, 2014

Army Infantry, and later in my career as a Drill Sergeant. This is leadership! Instead of having an odd man out, I kept an old, beat up call center chair and my team got the good chairs until mine could be replaced. A Shift in Leadership Can Make a Multi-Million Dollar Impact. Consider leaving a comment!

Development 60

Development Team Loyalty Due Diligence 60