Strategy Driven

DECEMBER 3, 2019

New financial innovations enabled both historic global economic growth and cascading global financial failures. These new capabilities connect to the work we’ve done over the past several decades inside our enterprises to automate processes with tools — such as accounting systems, supply chain, call center, and such.

Agility 65

Agility Banking Supply Chain CTO 65

Harvard Business Review

DECEMBER 2, 2013

This listening engine has generated over 10,000 requests and led to over 600 product improvements. On the executive team you have marketing, sales, technology, and service. Retailers have stores, call centers, and e-commerce. Information & technology Innovation Marketing'

Marketing 11

Marketing Teamwork Technology Information Technology 11

Harvard Business Review

AUGUST 5, 2015

The median age is 24, and local universities produce over 130,000 graduates in information technology and engineering each year. Generations of Filipinos have been raised on Hollywood movies, Friends , the NBA, and of course, Facebook. Traditionally, business process outsourcing was associated with high-volume, low-price work.

Outsourcing 8

Outsourcing Technology B2B GDP 8

Harvard Business Review

DECEMBER 6, 2012

Chris Plescia, Marketing, Collaboration and Corporate Internet Solutions BSA Leader, told me that they are moving from an information "push" environment — sending out lots of messages on things workers need to know — to a "pull" environment, where workers search for information they need, get answers to questions, or access services.

Process 8

Process Examples Strategy Six Sigma 8