article thumbnail

4 Models for Using AI to Make Decisions

Harvard Business Review

Executives who wouldn’t hesitate to automate a factory now flinch at the prospect of deep-learning algorithms dictating their sales strategies and capex. Top management told store managers and staff to honor requests and obey directives from their new “colleagues”; the resentment and resistance were palpable.

article thumbnail

Finally, Proof That Managing for the Long Term Pays Off

Harvard Business Review

Companies deliver superior results when executives manage for long-term value creation and resist pressure from analysts and investors to focus excessively on meeting Wall Street’s quarterly earnings expectations. These indicators and hypotheses were: Investment: The ratio of capex to depreciation.