Harvard Business Review

OCTOBER 9, 2014

In the past, trade secret law only protected well-defined knowledge such as the formula for Coca Cola or the code of software programs; now, in many states, the law also extends to cover less well defined knowledge, such as employee know-how, customer relations, basic skills, and knowledge that is not used commercially.

Incentives 12

Incentives Policies Innovation Human Capital 12

Harvard Business Review

NOVEMBER 30, 2010

It described the newspapers own request under the Freedom of Information Act for the New York Department of Educations performance ratings of the roughly 12,000 public city school teachers in its system. His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

JANUARY 15, 2016

The off-boarding process goes much more smoothly if you already have tools and systems in place to ensure that knowledge is constantly being transferred from experts to successors. “We had a tremendous amount of respect for Bob’s work and wanted to celebrate him” as well as capture his knowledge, she explains.

Learning-by-Doing 8

Learning-by-Doing Storytelling Cooper Case Study 8