Remove CEO Remove Ethics Remove Management Remove Merchandising
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Caring for the Commons

Great Leadership By Dan

Don Blankenship, the CEO of Massey Coal Mines regularly made decisions to bypass safety procedures and ultimately those decisions led to the accident which killed 29 workers. On the other hand, Jim Sinegal, the recently retired CEO of Costco Wholesale, generously paid his warehouse employees. Spin” by a CEO is expected.

Morale 232
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Do You Deliver Good Or Bad Customer Service? | Rich Gee Group

Rich Gee Group

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. So I put on my best Rich Gee smile and politely asked for the manager. So what the store was really saying to me was, “NO! Bad Customer! You must play by our rules!&#

Licensing 332
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The Big Picture of Business – The Statistics Tree: Understanding Figures and What They Symbolize, Relating Directly to Your Business Success

Strategy Driven

92% of all business mistakes may be attributed to poor management decisions. 70% of corporate CEOs think that business is too much focused on the short-term. According to research conducted by the Ethics Resource Center: Employees of organizations steal 10 times more than do shoplifters. 35% of employees steal from the company.